Refund policy
Returns are accepted only for items that are visibly defective or damaged upon receipt.
To help us provide the best customer support, please record an unboxing video with a 360° view of the package and its contents upon delivery.
Process:
- Contact our support team at beprettyx001@gmail.com within 2days after receiving your order.
- Submit your unboxing video to help us assess the issue and expedite your return.
Refunds will be processed only after we have received and inspected the returned item. The original shipping fee will not be refunded.